At Loire Beauty&Cosmetics, we want you to be completely satisfied with your purchase. If you need to return or exchange an item, please read our policy below.  

Returns

 Products can be returned within 14 days from the date of delivery.  

Items must be  unused, unopened, and in their original packaging .  

To initiate a return, contact our customer support team at  contact email info@oneloire.com  

Refunds will be processed after we receive and inspect the returned item. Certain exceptions may apply.  

Exchanges

 If you receive a damaged or incorrect item, please contact us within 2days for an exchange.  

Items must be in their original condition and packaging.  

Exchanges depend on stock availability—if the requested item is unavailable, a refund may be issued.  

Exceptions & Conditions

Some items, such as opened skincare or beauty products, may not be eligible for return due to hygiene reasons.  

Return shipping costs may apply, except for items that arrived damaged or incorrectly delivered.  

 

At Loire Beauty&Cosmetics, we ensure that your favorite beauty products are delivered quickly and safely.  

Processing & Shipping

Orders are processed within 2-5 business days and shipped via our trusted courier partners.  

We ship to the United Kingdom and other countries available in our region list.  

Shipping costs are calculated at checkout based on your location and order size.  

Tracking Your Order

 Once your order has been dispatched, you will receive a tracking number via email to monitor the delivery status.  

Estimated delivery times may vary depending on your location.