At Loire Beauty &Cosmetics, customer satisfaction is our priority.  

- Eligibility for Refunds:

  - Refunds are available forfaulty, damaged, or incorrect items.  

  - Due to hygiene and safety reasons, skincare, makeup, and fragrance products cannot be refunded if opened or used.  

  - Personalized or custom-made items are non-refundable, unless defective.  

- Refund Request Process:  

  - Customers must request a refund within 14 days of receiving the order.

  - Items must be unused, in original packaging, and returned within 14 days after requesting a refund.  

  - Refunds are processed within 14 days of receiving the returned item. 

- Return Shipping Costs:

  - If the item is faulty or incorrect, Loire Beauty Store covers return shipping.  

  - If the return is due to a change of mind, customers are responsible for return shipping costs.  

- Exceptions:

  - Refunds do not apply to perishable items, personalized products, or opened cosmetics.

- Refunds for online purchases follow UK distance selling regulations, allowing cancellations within 14 days.

At Loire Beauty &Cosmetics, we ensure a seamless and reliable delivery experience.  

- Orders are processed within 2-5 business days from confirmation.  

- We partner with DPD, Royal Mail ,Amazon Logistics,DHL Express for efficient delivery.  - Standard shipping times depend on location but typically range between 1-3 business days for national deliveries.  

- Shipping costs are displayed at checkout,

ensuring full transparency before purchase.  

- Once shipped, customers receive a tracking number to monitor their delivery status.  

- International shipping processed 2-7 days , with rates and estimated delivery times calculated at checkout.  

Weight	223g
Height	7.6cm
Width	10.4cm
Depth	12.3cm
Product category	Eau De Parfum